Privacy Policy
At Lumina Vibe Club, your trust is the foundation upon which the community is built. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.
Information We Collect
We may collect personal information when you:
Browse our website
Create an account or make a purchase
Subscribe to our newsletter or updates
Contact our customer service team
Sign up for our events or services
This information may include your name, contact details, delivery address, and payment information.
How We Use Your Information
Your personal information is used for the following purposes:
To process and fulfill your orders
To arrange delivery or pick-up of your purchases
To provide customer service and support
To send updates, offers, or event invitations (only if you opt in)
To contact you or to make the necessary arrangements regarding our events or services that you've signed up for
To improve our website and overall customer experience
Data Protection
Your personal data is stored securely and accessed only by authorized personnel.
Payment transactions are processed through trusted, encrypted systems.
We do not sell, rent, or share your information with third parties for marketing purposes.
Third-Party Services
We may work with service providers (such as payment gateways or delivery partners) who require limited access to your data strictly to complete their services.
Your Rights
You have the right to:
Access or update your personal information
Request deletion of your data (subject to legal and business requirements)
Opt out of receiving marketing communications at any time
Contact Us
If you have any questions about our Privacy Policy or how your information is handled, please contact us at:
Lumina Vibe Club
📧 kumiko@luminavibe.club
📱 WhatsApp: +852 9709 8672
